Summary
This position is located within the Department of Commerce (DOC), National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Services (NMFS), Alaska Regional Office (AKRO) with one vacancy located in Juneau, AK.
This position is also announced under vacancy number NMFS AKRO-24-12391976-DE, which is open to all US Citizens or Nationals. You must apply to both announcements if you want to be considered for both.
Salary Ranges:
ZS-3: $44,705 - $64,787
ZS-4: $55,378 - $79,725
Overview
- Open & closing dates
04/25/2024 to 05/15/2024 - Salary
$44,705 - $79,725 per year - Pay scale & grade
ZS 3 - 4 - Location
1 vacancy in the following location:
- Remote job
No - Telework eligible
Yes-as determined by the agency policy. - Travel Required
Occasional travel - You may be expected to travel for this position. - Relocation expenses reimbursed
No - Appointment type
Permanent - Work schedule
Full-time - Service
Competitive - Promotion potential
4 - If you are selected for a position with further promotion potential, you may be non-competitively promoted if you perform successfully and if recommended by management. - Job family (Series)
- Supervisory status
No - Security clearance
- Drug test
No - Position sensitivity and risk
- Trust determination process
- Announcement number
NMFS AKRO-24-12391977-ST - Control number
788216200
This job is open to
Clarification from the agency
Videos
Duties
As a Permits Assistant, you will be performing the following duties:
- Serve as technical expert in the processing of applications for permits issued by the National Marine Fisheries Service to eligible applicants. Review, verify, and process applications for issuance and transfer of permits, licenses, and registrations. Provide technical support in developing and implementing new fishery permits, license programs or requirements. Work with IT development staff to test new data entry and reporting tools. Provide training to employees in the processing of routine applications.
- Provide a full range of customer support services to applicants seeking fishery permits. Provide regulatory and permit application information and customer service via call center. Provide user support for online constituent application services. Perform routine research for constituents related to general permitting issues. Assist in outreach efforts at marine trade shows or other public venues.
- Perform records management activities and mail distribution, handling, and processing. File applications, correspondence and other official records and assist with proper records disposition. Use care in handling confidential data ensuring compliance with the Privacy Act and Freedom of Information Act legal standards. Process and distribute incoming mail, and prepare outgoing correspondence to permit holders and applicants.
Note: These duties are described at the full performance level of the ZS-4; The ZS-3 is developmental leading to such performance.
Requirements
Conditions of Employment
This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band.
The ZS-3 is equivalent to the GS-5/6 grade level. The ZS-4 is equivalent to the GS-7/8.
Key Requirements :
- Applicants must be U.S. Citizens.
- Suitable for Federal employment, as determined by background investigation.
- Selectee may be subject to serving a one-year probationary period.
- More requirements are listed under Qualifications and Other Information.
- Must be registered for Selective Service, if applicable ( )
- Payment of relocation expenses is not authorized.
- Recruitment or Relocation incentives may be authorized.
- This position is not in the bargaining unit.
- A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
- Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.
- If you are a Federal employee applying for a promotion (under merit promotion procedures) you must meet time-in-grade requirements by the closing date of the announcement.
Qualifications
Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at:
EDUCATION: There is no positive education requirement for this position.
SPECIALIZED EXPERIENCE: Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must show a typing proficiency of at least 40 words per minute. You must document your typing speed on your resume or upload a certificate of proficiency based on a 5 minute sample with 3 or fewer errors that is dated within the past 3 years.
To qualify for the ZS-3 or GS-05:
SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZS-2 or GS-04 level in the federal service. Specialized experience MUST include all of the following:
- Providing online and live customer support services responding to requests for information on policies, programs, services or products; and
- Assisting in maintaining and organizing office files and records.
-OR-
SUBSTITUTION OF EDUCATION: Four years of education above high school level in any field.
-OR-
COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of education and experience are qualifying for which both are acceptable. (Note: Only education in excess of the first 60 semester hours - i.e., beyond the second year).
To qualify at the ZS-4 or GS-07:
SPECIALIZED EXPERIENCE: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZS-3 or GS-06 level in the federal service. Specialized experience MUST include all of the following:
- Participating in administrative processes used to perform permitting activities such as issuing licenses, registrations, certifications or other similar type documentation;
- Providing online and live customer support services responding to inquiries, resolving problems and providing regulatory guidance; and
- Performing records management activities including organization, quality control of documents and disposition of records.
Education
College Transcript: If you are qualifying based on education, submit a copy of your college transcript that lists college courses detailing each course by the number and department (i.e., Bio 101, Math 210, etc.), course title, number of credit hours and grade earned. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. education standards with your resume. You may submit an unofficial copy of the transcript at the initial phase of the application process. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken.
Note: Your college transcript is used to verify successful completion of degree, or college course work. An official college transcript will be required before you can report to duty.
Special Instructions for Foreign Education: Education completed in foreign colleges or universities must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation by the closing date of the announcement will result in lost consideration. For more information on how foreign education is evaluated visit: .
Additional information
CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at:
CTAP applicants MUST submit the following documents: - A copy of your specific RIF notice; notice of proposed removal for failure to relocate; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice eligibility for discontinued service retirement, or similar notice).
- A copy of your SF-50 "Notification of Personnel Action", noting current position, grade level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
ICTAP applicants MUST submit the following documents: - A copy of your RIF separation notice; notice of proposed removal for failure to relocate; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 "Notification of Personnel Action" documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
Non-Competitive Reinstatement to a Higher Grade/Band than Previously Held MUST submit the following documents:
1. SF-50, "Notification of Personnel Action: you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series, and highest grade level held on a permanent basis for your previous position. (do not submit an Award SF-50) AND , the SF-50 that verifies your separation date; AND .
2. Performance Appraisal - most recent performance appraisal showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Do not submit a performance plan that does not include this information.
NOAA participates in e-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees.
The Department of the Commerce (DOC) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.
THE FEDERAL GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume, optional cover letter and supporting documentation to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the vacancy announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (Yes/No, Multiple Choice questions). However, your resume or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
- Clerical
- Customer Service
- Technical Competence
NOTE: If it is determined that you have rated yourself higher than is supported in your description of experience and/or education as described in your resume/application, or that your resume or application is incomplete, you may be rated ineligible and/or not qualified.
To preview the announcement questionnaire, click here:
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. - Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments. - A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance:
- You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose, for each work experience at a minimum, your resume must include; job title(s) (including job series and grade, if federal); description of duties or work performed; education; starting and ending dates (month and year); and hours worked per week and/or full-time or part-time. If identifying as part-time you must state the number of hours per week . (NOTE: A full-time work schedule requires most employees to work 33-40 hours during the work week. A part-time schedule requires an employee to work less than full-time, but for a specific number of hours (usually 16-32 hours per administrative work week) on a prearranged scheduled tour of duty.)
- SF-50, "Notification of Personnel Action: If you are a current or former Federal employee, you must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade (do not submit an Award SF-50). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
- Veteran's documentation: If you are requesting consideration under Veterans Employment Opportunity Act (VEOA) you must submit a copy of your Member 4 DD-214 stating disposition of discharge or character of service or other valid proof of eligibility (i.e., statement of service that shows service dates AND character of service) and/or any other required supporting documents (VA Letter). For more information, please click .
- Active Duty Service Members: You must submit a statement of discharge/certification of release or an official written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days from the date the announcement closes. Enlisted Record Briefs and military identification do NOT qualify as official documentation. If the appropriate information is not submitted to confirm the discharge status, dates of service, etc., you will not be considered for this job opportunity under Veteran Preference procedures. To gain access to your DD-214 online please .
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation if applicable (see other information).
- Documentation supporting eligibility for non-competitive appointment, (severely disabled, eligible veterans, certain military spouses, etc.)
- Education. If this position requires proof of higher education, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned.
OPTIONAL DOCUMENTS:
- Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
- Performance Appraisal - Submit the most recent performance appraisal (dated within the last 3 years) showing the official rating of record, signed by a supervisor. Do not submit a performance plan that does not include this information.
- Awards - Copies of any award received within the last 3 years.
- Applicants may submit these documents during the application process.
Transcripts
If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Please ensure that all documentation is legible.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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