Regional Data Center Operator and System Administrator
Position Overview:
Siemens Industry Software Limited is seeking a highly professional, self-motivated datacenter systems administrator for our Regional DataCenter (RDC) in Shannon. The ideal candidate will have experience working in a software development environment with primary responsibilities listed below.
Responsibilities:
Server Hardware Management:
- Plan and implement server installations including planning, preparation, installation, cabling, LAN configuration, OS installation and post configuration.
- Provide hardware swap-outs for repairs, and interact with vendors for parts and service support, including over-seeing their onsite activities.
Datacentre management:
- Working closely with the facilities technical team, monitor and report incidents across all data centre facilities equipment e.g. HVAC, UPS, generators, electrical PDUs and equipment cabinets.
- Monitor and respond to hardware incidents across all data centre IT equipment e.g. servers, filers, switches and backup appliances.
- Participate in daily facility walk down and off hours maintenance of facilities and IT systems as required for business.
- Participate in off hours maintenance of facilities and IT systems as required for business and on-call rotation one week a month.
- Datacentre audits and reporting, adhering to all datacentre operational processes and procedures.
Operations:
- Manage inbound tasks via ticket tracking tool (ServiceNow), following standard ITIL Change and Incident Management processes.
- Solid experience in RedHat/CentOS/SLES system administration and support.
- Scripting Linux Administration tasks such as Automation, Security and Hardening
- Jenkins/Puppet automation
- Linux Operating System and Application patching process and procedure documentation
- Physical and Virtual server deployment and provisioning
- Manage and maintain enterprise backup solution (Cohesity).
Required Knowledge/Skills, Education and Experience:
- Bachelor's degree in Computer Science or equivalent relative work experience.
- 2 years' experience in an IT system administration & support operational role, including operating system installation and troubleshooting.
- 1+ year of experience working with virtual environments and deployments.
- 1+ year of experience with Linux (Redhat, CentOS, SLES, etc.) installation, troubleshooting, and support.
- Ability to follow technical written and verbal directions.
- Ability to work well with various teams both local and remote including international.
- Familiar with Microsoft Office including Outlook.
- Good communication, collaboration, and presentation skills.
- Advanced hardware component troubleshooting skills (CPU, memory, motherboard, controllers, and disks) and replacement of components thereof.
- Able to lift 50+ pounds.
Preferred Knowledge/Skills, Education and Experience:
- Scripting (BASH, Perl, PowerShell) and process automation experience
- Network configuration and troubleshooting
- Experience managing and maintaining a highly available datacenter environment utilizing configuration management (DCIM) tools.
- Familiar with ITIL operations
- Familiar with network storage systems (some or all: Network Appliance, Tintri Storage) and server automation and configuration management orchestration.
- Familiar with Datacenter level backup processes and software
- Familiar with some or all: Building Management Systems, facilities monitoring tools, fire detection, and suppression systems.
- Knowledge of alternate power supplies/generators and following emergency procedures and processes.
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