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Company:	Four Seasons Hotels and Resorts
Industry:	Food / Beverage / Wine Hotel / Resort / Lodging
Job Type:	Full Time
Country:	Maldives
State/Province:	Any
City:	Maldives - Kuda Huraa
Post Date:	05/02/2024 09:34 AM
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: The Four Seasons Resort Maldives at Kuda Huraa prides itself on the commitment to the Golden Rule philosophy "Treat Others as you wish to be treated" and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees' well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the "100 Best Companies to Work For" rankings ever since 1998. The Four Seasons Resort Maldives at Kuda Huraa is a colorful Garden Island with all the charm and intimacy of a traditional Maldivian Village. Located just 25 minutes by speedboat from the airport, the island's accommodations, restaurants and recreational facilities are all close at hand, arranged around a beautiful central promenade lined with borders of bougainvillea, frangipani and hibiscus flowers. Outlet Manager Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About the Four Seasons Resort Maldives at Kuda Huraa: The Four Seasons Resort Maldives at Kuda Huraa prides itself on the commitment to the Golden Rule philosophy "Treat Others as you wish to be treated" and strives to provide the best possible experience for both our guests and employees. The Four Seasons Resort Maldives at Kuda Huraa is a colorful Garden Island with all the charm and intimacy of a traditional Maldivian Village. Located just 25 minutes by speedboat from the airport, the island's accommodations, restaurants, and recreational facilities are all close at hand, arranged around a beautiful central promenade lined with borders of bougainvillea, frangipani and hibiscus flowers. About the role: The Outlet Manager will share our passion for excellence and will be enthusiastic about creating a memorable guest experience. The Outlet Manager will be a part of a diverse and dynamic team which provides award-winning service to our valued guests. This position reports to the Director of Food & Beverage. A Maldivian work permit will be provided by the resort. What you will do: Maintain an organized administration of departmental and personnel records, including rostering and leave planning. Perform pre and post service checks; ensuring subordinates are immaculately groomed and aware of daily specials and promotional offers. Be highly sensitive to guest preferences; ensuring the department's guest history is up to date and relevant. Execute sales and marketing activities; conducting and evaluates routine sales analysis and competitive pricing surveys; keeping abreast of F&B trends and new developments in the market. Ensure adherence to cashiering and control procedures; maintaining a 'clean' POS database. Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur. Be proficient in the costing of menu and beverage list items including buffets and be able to determine and analyze gaps between actual and potential food & beverage costs as well operating expenses. Provide regular and fair performance feedback to employees, formally and informally as appropriate. Provides genuine hospitality and recognition, acts as host/hostess in the work area and promotes resort services and products. Engages in guest interaction in a sensitive and appropriate manner; creates personalized experiences; establishes a network of regular guests and keeps relevant and accurate records. Performs any additional duties as assigned. What you bring: 4 - 5 years of relevant experience in a 5 star hotel/resort Aptitude, management skills and upward mobility Business acumen, well developed guest PR skills and personal flair Has a well developed interest in food and wines; has undergone professional training in food and wine knowledge; is a 'foodie' International working experience and knowledge of a foreign language is an advantage. What we offer: Career growth opportunities both within Maldives and worldwide at other Four Seasons properties Competitive pay scheme along with a fair share of service charge on monthly basis Diving and snorkeling activities on the house Complimentary rooms nights based on your service period with the Four Seasons Single furnished accommodation All the meals in Employee Restaurant. Use of our Employee Gym & outdoor sports facilities Employee Lounge equipped with foosball table, pool table, table tennis, PS5 & TV Free WIFI in employee lounge and living areas Schedule & Hours: This is a full time position 48 hours a week with one day off

Outlet Manager

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