The Process Chain Field Quality Analyst:
- Drives quality improvement for assigned scope of responsibility, including a focus on reduction or elimination of field warranty cases through defining the areas for improvement, guiding the PMP from pre-analysis through to implementation for maximum effect, and monitoring and reporting the target achievement for the scope of responsibility.
- Responsible for Target Achievement of Project and Product Warranty Quality Targets.
- Drives the monitoring of and reviews sensor data through direct interface with the Problem Management Process, Reporting Line Customer, Process Management department.
- Reviews field-warranty problem landscape, prioritizes issues and evaluates risk for all models built at the Plant.
- Accepts points into QC2 after appropriate handshake with the ML-T and allocates these to the correct LV/SV/MAV for the most effective problem solving.
- Steers all Plant-owned problems in QC2 in the BMW Product Quality Management (PQM) and Problem Solving Process (PMP).
- Performs as SV by established an agreed plan for resolution, supporting and coaching the LV in problem solving process for all problems owned by the Plant.
- Establishes priorities and schedules for the PMP, and drives the achievement of the agreed dates.
- Supports LV in complex root cause analysis and technical problem solving through utilization of their network in the Plant and in the CoCs.
- Functionally leads cross-functional teams for quality improvement, as required.
- Interfaces with technical departments and suppliers as required.
- Verifies problem resolution and sustainability, including containment effectiveness based on available data (Plant and Field).
- Promotes the principles and values of Plant Spartanburg in daily activities and future plans.
- Maintains compliance to the Plant Management System through appropriate training and awareness, as well as continuous improvement of the system and supporting departmental systems and activities.
- Understands and models VPS (Value Added Production System) Principles and concepts of Standard Work and Problem Solving.
- Adheres to 5S and Safety Standards and Principles.
- Performs other duties as assigned by management.
BMW Manufacturing is a leader in innovations and excellence. Come be a part of the extraordinary advanced manufacturing team where new technologies and ideas are constantly being discovered and implemented. BMW Manufacturing is proud to be located in Upstate, South Carolina at the foothills of the beautiful Blue Ridge Mountains, providing the perfect mix of exciting city life and the great outdoors, or simply a great environment in which to raise a family.In addition to offering a stimulating work environment and a great place to live, BMW Associates have access to an exceptional range of benefits.
Our comprehensive benefits program includes:
- Medical, Dental, Prescription and Vision coverage
- Paid time off
- 401(k) plan with company matching contribution
- Retirement Income Account
- Life insurance
- BMW Associates Assistance Program
- Medical Flexible Spending Account (FSA)
- Company vehicle program
- BS degree (Engineering preferred) or the equivalent of 4 years of technical automotive experience.
- 2+ years of professional quality management, problem-solving, product engineering, process planning or vehicle analysis experience in a
manufacturing environment. - 2+ years of leadership experience in technical/project teams, cross functional teams or management teams.
- 2+ years of critical modules experience (preferred).
- As applicable, per BMW training guidelines.
- 3+ years of problem solving process skills.
- 3+ years of leadership, organization and communication skills.
- 3+ years of MS Office skills (Excel, Word, PowerPoint, Outlook, Access, SharePoint).
- 3+ years of knowledge of PQM system or similar Problem Management system, including incident creation, problem prioritization and problem
sheet updates (preferred). - German language skills (preferred).
- 1+ years of technical automotive terminology and automotive knowledge.
- 1+ years of knowledge of overall department and company mission (preferred).
BMW Manufacturing Company is an equal opportunity employer. It is the policy of BMW MC to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Employment with BMW Manufacturing Co., LLC (BMW MC) is at-will and may be terminated at any time, with or without notice, at the option of BMW MC or the employee.
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