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Company:  Hyatt Hotels and Resorts
Industry:  Food / Beverage / Wine
Job Type:  Full Time
Country:  United States
State/Province:  California
City:  Napa
04/26/2024 04:14 AM
Join our vibrant team at Alila Napa Valley, part of Hyatt Hotels, where hospitality meets excellence and every moment is crafted with care. Just minutes from downtown St. Helena, CA, our hotel is set amid Beringer Vineyards and surrounded by historic wineries.



As a member of our team, you'll be part of a dynamic environment committed to creating unforgettable experiences for our guests. With stunning accommodations, exquisite dining options, and a premier spa, we set the standard for exceptional hospitality.



We are looking for a Banquet Manager to join our team! The Banquet Manager is responsible for effectively and proactively monitoring the daily functions of the Events Department. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.



Other Responsibilities include:



• Supports and Manages the Events Department while working closely with the Food and Beverage Director and other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.



• Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement



• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications



• Responsible for proactively reviewing staffing and equipment needs



• Responsible for maintaining a high-energy, positive, professional appearance



• Responsible for short- and long-term banquet functions in the front and back of the house



• Creates an environment establishing the highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.



• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions



Compensation: $75,000 - $85,000 per year



Why Work at Hyatt?



• 12 Complimentary hotel room nights after 90 days of service



• Discounted room nights on first day of service



• Free Parking



• 8 Paid Holidays per year



• Paid time off



• Medical, Dental, Vision Insurance after 90 days of employment - (Full-Time colleagues)



• Flexible Spending Account (Full-Time colleagues)



• Retirement Savings Plan



• Tuition Reimbursement



• Basic Life Insurance



• Opportunities to work around the world with Hyatt Hotels and Resort

Qualifications

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule



• A true desire to understand and anticipate the needs of others in a fast-paced environment



• Refined verbal and written communication skills



• Must be proficient in general computer knowledge



• Candidates should be extremely creative, innovative, detail oriented and organized



• Hotel experience and a thorough understanding of all levels of banquet service



• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service



Hyatt is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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