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Show me jobs like this oneCompany: | JPMorgan Chase |
Industry: | Accounting / Finance |
Job Type: | Full Time |
Country: | United States |
State/Province: | Ohio |
City: | Columbus |
Post Date: | 04/25/2024 10:25 PM |
As a Home Lending Account Specialist, you will deliver exceptional service while handling incoming calls from customers who are inquiring about their mortgage accounts. As the primary point of contact, you will be fully trained on the product and will be able to address any questions our customers might have. This can range from a simple payment to more complex issues like escrow. Account Specialists also work with internal partners ensuring our customers get access to any Chase expert needed to fulfil their request. Our team members are motivated, innovative, and flexible. They pride themselves on having a positive attitude, developing their skills and creating a sense of community in the workplace. When you join JPMorgan Chase & Co., expect:
This is a hybrid (3 days in office / 2 days remote) role located in either Columbus, OH, Plano, TX, Tempe, AZ, Manila, Phil. or Mexico City, Mexico. Work schedules will vary. Candidates must be willing to work schedules during our operating hours, which include evenings and weekends. Specific information will be provided by the recruiter. Job Responsibilities
Required Qualifications, Capabilities, and Skill
Preferred qualifications, capabilities and skills
About us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veteran About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. |