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Job Category
Customer Success
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
- Role Description:
Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation. You'll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer's needs. Working predominantly in Agile scrum teams, you'll be building out complex dashboards and reports with CRMA. You'll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support. You'll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them. You'll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.
Minimum Requirements:
3+ years experience working on deployment teams, ideally using Agile development techniques. Experience in building solutions in the CRMA dashboard and reports. Experience in data transformation using recipes and data flows.Creating models using Einstein Discovery for predictive and prescriptive analytics . Experience in building Salesforce flows for automating the next best action. Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations. A self-starter, adept at picking up new skills and technologies, and eager to break new ground. Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. Vision to help us take our company to the next level. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Technical Requirements:
CRMA ,Einstein Discovery,Recipes, data flows, dashboard creation, Salesforce flows, NBA Salesforce (Apex, Lightning) Integration with external systems ,SQL, Joins Data modeling Process modelling tools and best practices
Preferred Requirements:
Certified on Tableau CRM & Einstein Discovery Consultant Tableau desktop,Tableau PrepBuilder,BI Visual Analytics Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts) Excellent interpersonal and communications skills. Salesforce Platform Developer / Platform App Builder certification
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .
Salesforce welcomes all.
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