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Show me jobs like this one| Company: | Amazon |
| Industry: | IT / Software Development |
| Country: | Switzerland |
| State/Province: | Any |
| City: | Zurich |
| Post Date: | 04/24/2024 10:24 PM |
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DESCRIPTION We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Key job responsibilities SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO) This position involves: - Diagnosing hardware and network problems followed by physical repairs - Troubleshooting events within internal Service Level Agreements (SLAs) - Performing root cause analysis of equipment failures - Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) - Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment - On-call rotation reaction to off-duty emergency calls We are open to hiring candidates to work out of one of the following locations: Zurich, ZH, CHE BASIC QUALIFICATIONS Candidate should possess either one of the following qualifications: - IT hardware troubleshooting related experience - Completed formal education/apprenticeship or training in IT related field PREFERRED QUALIFICATIONS - Basic knowledge of Linux and experience with network protocols and in Data Center - Proficient with ticketing systems and Change Management Systems (CMS) Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. | |