Vacancy has expired
Show me jobs like this oneCompany: | Live Nation |
Industry: | Events |
Job Type: | Full Time |
Country: | United Kingdom |
State/Province: | Any |
City: | London |
Post Date: | 04/23/2024 09:28 AM |
Job Summary: Scrum Master, Salesforce Permanent - UK - Hybrid role, time in the London office is expected in line with team with occasional travel, task depending. CULTURE We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the Fan experience. Your work, our passion... delivering world class experiences - Fan First. THE TEAM This role is within our Global Salesforce Technology department. This role will work in partnership with a large, diverse, and blended project team which will consist of the Global Salesforce Business Analyst Team, the Global Salesforce Development & Operations/Support Teams and the Global Salesforce PMO function along with potential 3rd parties/service integrators and our internal business customers. The Global Salesforce Team supports B2B across 4 Salesforce orgs within the entire Ticketmaster business globally. The core teams are in North America, western Europe, most of whom are work-from-home team members and the United Kingdom where it is more hybrid working. The team operates within the broader Salesforce footprint of our corporate parent, Live Nation. The Global Salesforce Team is a service organization dedicated to delivering world-class enabling technology to the global Ticketmaster and International Live Nation businesses. As such, the team prides itself on building and maintaining close relationships with business leaders as well as developing a deep understanding of the business processes and challenges they face every day. Every member of the team has a business-first, technology-second mindset. The service organization ethos fully applies internally to our team as well. We pride ourselves on supporting each other, putting our heads together to solve problems, and collaborating to maximize each individual's skills and potential. The team is tasked with assuring that the Salesforce platform and its associated technologies are properly maintained following best practice methodologies and importantly following our global data privacy and governance models, our audit and compliance policies and procedures, along with ensuring our systems are kept safe and secure following both IT, Compliance, Data Privacy and Information Security policies. THE JOB We are seeking an experienced and dedicated Scrum Master to join our team. The ideal candidate will have a passion for Agile methodologies and possess the skills necessary to drive successful implementation of Scrum practices within our organization. The Scrum Master will be responsible for facilitating Scrum meetings, removing impediments, and ensuring the team is working effectively towards their defined goals. The role is core to what we do and will be responsible for ensuring the team is working in harmony, coaching, influencing, and looking for continuous improvement through simple, clear and fast execution. WHAT YOU WILL BE DOING Master of Ceremonies
Gatekeeper & influencer
Problem Solver and Performance Evaluator
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
YOU (BEHAVIOURAL SKILLS)
LIFE AT TICKETMASTER We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive EQUAL OPPORTUNITIES We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Hybrid |