Receptionist And Meeting & Events Coordinator Job In Any - JPMorgan Chase - Banking / Financial Services Career

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Company:	JPMorgan Chase
Industry:	Banking / Financial Services
Job Type:	Full Time
Country:	United Kingdom
State/Province:	Any
City:	LONDON
Post Date:	04/18/2024 10:29 PM
As a Receptionist and Meeting & Events Coordinator you will report to the Planning & Production Manager as part of a diverse and talented Client and Conference Centre team. You will work in a professional, flexible and proactive manner to ensure clients' needs are identified and all details are communicated to our vendor partners and external vendor teams, to ensure a seamless delivery of service excellence. Job Responsibilities To man the Conference & Client Center Reception Desks within opening hours; work flexibly to ensure coverage of these - and to adhere to the opening and closing procedures Collectively manage the Client & Conference Centre Inboxes to deal with incoming booking enquires to then allocate the most appropriate event space in line with event requirements To entirely plan such events and meetings that are allocated by the Business Manager or Conference & Client Center Event Planners, from reservations stage to billing stage To contact the organizer of all events allocated within 48 hours of booking Prepare daily set-up work sheets for each event/meeting allocated, providing detailed information for Operations, Audio Visuals and Food & Beverage teams to carry out client requirements To coordinate all client or host needs prior to the program and handle changes, additions or deletions with operations, reception and food and beverage staff whilst following the prescribed SOP To give accurate and appropriate information at all times, seeking specialist support where necessary. Review details of each allocated event/meeting for the coming day at the daily function meeting Required qualifications, capabilities, and skills Customer-facing experience Strong interpersonal skills Highly organized; ability to handle multiple tasks and apply judgment to prioritize Flexibility to deal with a fast-paced, diverse environment Excellent communication skills; both oral and written Highly motivated team player Work comfortably under pressure and observe deadlines Preferred qualifications, capabilities, and skills Experience of working within a busy and diverse team Track record of quality service provision Strong Computer Skills, (MS Office; Room Booking System e.g. EMS/Momentus)

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