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| Company: | Four Seasons Hotels and Resorts |
| Industry: |
Beauty / Cosmetology / Spa
Cool Jobs Exercise / Fitness Hospitality Hotel / Resort / Lodging |
| Job Type: | Full Time |
| Country: | Japan |
| State/Province: | Any |
| City: | Osaka |
| Post Date: | 04/17/2024 09:48 AM |
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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About the role Welcoming and greeting guests warmly, and ensuring that they feel comfortable and have great spa experience on their visit by following Four Seasons standards and operational procedures. What you will do • Verify the attendant staff is present. • Read and update the daily log and communicate relevant information to the staff. • Operate the computer, copier, and credit card machines. • Utilize the trace file, cashier sheets and handle the daily accounting based on hotel's cashiering policy. • Process outgoing mail • Process all charges. • Set up and handle gift certificates. • Requisition and stock office supplies for the desk. • Copy and distribute materials. • Provide assistance to guests and members about the retail merchandise. • Handle telephone communication according to Four Seasons standards. • Respond appropriately in any hotel emergency or safety situation. • Report any malfunction or Engineering issue to the appropriate department. • Handle and prioritize daily logistics to aid operations. • To provide a friendly and professional service that always exceeds guest's expectations. • Comply with the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed. • To comply with local legislation as required. • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. • To attend training and meetings as and when required. • Perform any additional duties as assigned by the management. What you bring EDUCATION: High School education or equivalent experience EXPERIENCE: Preferred one to two years experience in hospitality industry or related position with Four Seasons or other organization. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resorts • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals Schedule & Hours: Require a flexible schedule in order to accomplish all major responsibilities and tasks. | |
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