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Engineer, Security

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Company:  Royal Caribbean International
Industry:  Cruise Line
Country:  Philippines
State/Province:  Any
City:  Pasay
Post Date:  04/17/2024 03:27 AM
Security Operations Engineer

POSITION SUMMARY:
The Security Operations Engineer deploys and maintains mission-critical information security systems including firewalls, VPN, web proxy, and endpoint security tools. You will fulfill security change requests, support break-fix incidents, and participate in the on-call rotation.

Key to this role are excellent technical/troubleshooting skills, enterprise change management experience, and a focus on delivering business-enabling information security services quickly, reliably, and safely.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Technical excellence - Administer security systems to deliver high availability and security
  • Troubleshooting skills - Identify and fix root causes of failure, especially firewall and proxy issues
  • Change Management - Ensure that outages & change requests are correctly documented, prioritized, and closed.
  • Ability to learn - Learn to provide basic support across a variety of security systems
  • Ability to specialize - Become an expert in 1-3 of our tools so you can solve difficult problems
  • Participate in 24/7 on-call rotations to resolve critical issues.


QUALIFICATIONS:
  • 6+ years of experience in information technology
  • 2+ years of experience in information security operations role
  • Demonstrated ability to perform independent analysis of complex problems
  • Deep technical knowledge in multiple enterprise security tool categories, especially firewalls, VPN, web security proxies, and endpoint security tools.
  • Prior experience with Service-Now and ZScaler are strongly preferred.
  • Broad IT knowledge, including hardware, virtualization, networking, architecture, common protocols, files systems and operating systems.
  • An ability to communicate complex technical issues to English-speakers from many cultures
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