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Company:	JPMorgan Chase
Industry:	Banking / Financial Services
Job Type:	Full Time
Country:	China
State/Province:	Any
City:	Shanghai
Post Date:	04/16/2024 10:29 PM
You will join a professional and outstanding team that offers great platform to sharpen your skillsets. As a Client Service Analyst within Futures & Options Operations team, you will be responsible for being a key contact within Operations, and closely work with front office, client onboarding, tech. Job responsibilities Assist front office & client onboarding officer for reviewing account opening documents. Assist in operational set-up for account readiness. Manage operational relationships with clients, including query management, break resolution. Information sharing with clients around Exchange and product specific questions. Conduct operational service reviews. Support trade/ position/ fee / margin /expiry/ physical delivery/ reporting related client queries. Support client's trade limit / position limit set-up and maintenance in system. Partner with front office and operations for client account maintenance. Raise and coordinate system issues with technology team to resolution. Partner with technology to customize reports to meet client's requirements. Required qualifications, capabilities, and skills University graduate with relevant finance industry experience. Fluent in written and spoken English and Mandarin. Attention to detail with superior written, verbal, and problem-solving skills. A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism. Strong interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with client and other stakeholders. Preferred qualifications, capabilities, and skills Futures qualification certificate strongly preferred. About us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Futures & Options - Client Service Analyst

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