Aquatic Presentation Technician

SUMMARY: The Aquatic Presentation Technician is a key member of the Aquatic Presentation Team which produces live events for Shedd patrons. Responsibilities include, but are not limited to, using and maintaining Presentation hardware, for example, video switch equipment, cameras, and spotlights used during rehearsals, daily presentations, and special events; making sure equipment communicates with each other and within the show system software; keeping a log of all equipment issues and resolutions; and following Covid-19 protocols. The Aquatic Presentation Technician will assist other members of the Aquatic Presentation Team when needed. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Demonstrate commitment to Shedd’s vision, mission, and values.   
Collaborate with other Aquatic Presentation (AP) Team members, Aquatic Presentation Programmers and Design and Exhibit and Oceanarium Team members, and other stakeholders in the aquarium. 
Participate in after-Shedd closing rehearsals, presentations, and special events. 
Use and maintain video consoles and remote cameras. 
Use and maintain a manual camera and tripod. 
Work with and be directed by Video Switcher during rehearsal, daily presentations, and special events. 
Use and maintain LED spotlights. 
Be familiar with laser projectors. 
Be familiar with various software like QLab, Playback Pro, and Watchout. 
Upload media into the AP software system. 
Present media on screen(s) when needed. 
Assist the Stage Manager and/or Production Manager in maintaining the AP computers 
Research resolutions to hardware issues and work with the Production Manager and AP Programmers to find solutions. 
Assist with records and documentation. 
Adhere to OSHA and ADA regulations and procedures as they relate to your position’s duties. 
Walk on a tension grid above the audience seating and pool habitat. 
Climb ladders and rocky surfaces. 
Assist outside contractors. 

QUALIFICATIONS   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education:  

• Bachelor’s degree in Technical Theatre or equivalent experience. 

Experience:  

• Minimum 3 years experience in technical theater or equivalent experience 
• Excellent written and oral communication skills. 
• Experience working live shows is strongly preferred. 

Special Characteristics: 

• Possess a strong commitment to customer service 
• Work independently 
• Outstanding organizational and time management skills 
• Use of critical thinking and problem-solving 
• Excellent communication skills, a team player, self-motivated, and able to deal with ongoing multiple projects. 

COMPUTER SKILLS AND ABILITIES 

• Intermediate knowledge of word processing, spreadsheet, demonstration, and database software (i.e., Word, Excel) 
• Basic knowledge of QLab, Playback Pro, Medialon, and Watchout. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Lift up to 25 pounds  
• Push and pull up to 150 pounds using a dolly 
• Sit for extended periods 
• Stand 
• Stoop 
• Climb  
• Reach 
• Climb ladder 
• Climb rocky surfaces 

WORK ENVIRONMENT:  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

This person may be exposed to: 

• Loud noise 
• Moderate noise 
• Small spaces 
• Dust and fumes 
• Spaces above and below room temperature 
• Walk on tension grid 

BENEFITS WORKING AT SHEDD:

We offer competitive compensation packages and opportunities for professional growth within our organization.

• Medical Insurance
• Vision and Dental Insurance
• Accrued Paid Time Off
• Paid Holidays
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Employee discounts