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Tasting Room Lead - Premium Experiences

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Company:  Ste Michelle Wine Estates
Industry:  Retail / Merchandising
Job Type:  Full Time
Country:  United States
State/Province:  Washington
City:  Woodinville
Post Date:  04/10/2024 04:20 AM
A Full Time Tasting Room Lead job in Woodinville, WA is available at Ste. Michelle Wine Estates (SMWE). As a Tasting Room Lead, you set the tone for the winery experience and will ensure that every guest feels a positive and genuine connection with the winery.

This is a full time role that will have weekend/evening hours and is eligible for tips. This job will be primarily outside supporting our premium seating options.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Tasting Room Lead job responsibilities include:
  • Responsible for daily opening and closing procedures which include cash handling in an accurate and responsible manner.
  • Organize and assist with set-up including pre-orders and supplies for service.
  • Assign daily responsibilities to Cabana while assisting with scheduling of team members.
  • Assist management with the effective, tactful and professional enforcement of various winery policies regarding guest use of the facility.
  • Responsible for accurately reporting wine samples and inventory.
  • Assist with the set-up, execution/service, and break-down of special events as requested.
  • Provide accurate information about our wine club and mailing list and encourage guests to sign up.
  • Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
  • Maintain a clean and sanitary work environment in accordance with state and company guidelines.

Position Requirements:
  • Must be at least 21 years of age with high school diploma or equivalent.
  • MAST Class 12 Permit and Food Handlers card required.
  • 3+ years of customer service experience required (retail/hospitality preferred)
  • Excellent communication skills with ability to speak comfortably and audibly in front of groups.
  • High level of experience with problem solving and customer resolution while remaining calm and professional.
  • Ability to work in a fast-paced, changing environment.
  • Goal orientated and able to work as part of a team.
  • Basic computer skills with superior knowledge of Point of Sales (POS) systems
  • Must be flexible and available to work varied hours.
  • History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Physical Requirements:
  • Able to lift and carry up to 50 pounds.
  • Stand, walk for extended periods of time.

Your Compensation:

$18.72 - $26.89 per hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.
  • Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
  • Paid Vacation & Holidays
  • 401(k) with Employer Match and Supplemental Contribution
  • Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in a Tasting Room Lead job in Woodinville, WA please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's " Equal Employment Opportunity is The Law " poster.
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