Overview
From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.
The Cage & Coin Cashier is responsible for managing window impressments, reconciling Main Bank Inventory, filling and reconciling food & beverage floats and completing fills & credits for our Table Games department. Performs high volume cash and non-cash transactions for our guests and internal customers in a courteous, accurate, and timely manner.
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures.
- Responsible for the impress bank issued. Perform guest and in house monetary transactions.
- Enter patron transactions into the company computer system accurately.
- Ensuring adherence to FINTRAC compliance standards.
- Required to sell OLG lottery tickets.
- Prepare paperwork, balance sheets and documents in accordance with our Standards and Procedures (S&P's), and within the guidelines of Internal Controls. Signs all documents legibly and in accordance with S&P's.
- Complete cash transactions between cages and/or departments in an accurate and efficient manner.
- Strictly adhere to department policies and procedures in order to maintain integrity of the Cage operation.
- Apply accurate transaction and balancing practices.
- Participate in the daily reconciliation process(es).
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers and supervisors of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Promote positive public/team member relations at all times.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Performs all other duties as assigned.
- Lives the Brand.
This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- High School diploma or equivalent and six (6) months of cash handling experience required. Casino operations experience or post graduate in Business Administration, Accounting or Finance study field preferred.
- Ability to add, subtract, multiply and divide by fractions, whole numbers, and decimals and ability to calculate interest, commission, and percentages as it applies to job functions are required.
- The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
- Demonstrated strong organizational, interpersonal, analytical, communication, and managerial skills.
SKILLS
- Strong organizational, interpersonal, analytical, communication and managerial skills
- Communication, problem-solving, decision-making, prioritization, and analytical skills required
- Ability to work flexible schedules, including nights, weekends and holidays is required
- Ability to work and contribute in a team environment under tight deadlines
- Working knowledge of computer software such as Microsoft Word, Excel, PowerPoint etc. and the ability to learn new software and systems
- Maintains customer confidence and protects Casino bank operations by keeping information confidential.
- Bilingualism (French Spoken) is an asset.
PHYSICAL DEMANDS
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- The employee must frequently lift/push/pull and/or move up to 50 pounds.
- Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
Additional Details
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL - SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.
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