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Company:  Amazon
Industry:  Internet / E-Commerce
Retail / Merchandising
Country:  Luxembourg
State/Province:  Any
City:  Luxembourg
03/27/2024 10:17 PM
DESCRIPTION

EU Operations is seeking a Sr. Program Manager with a proven delivery record and project management experience to own strategic, tactical, cross-functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution on business reviews, deep stakeholder engagement, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. This role will also partner with Amazon's Worldwide Social Responsibility (WWSR) team who drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights throughout Amazon's entire value chain, and sets and implements company-wide standards and commitments (such as our Global Human Rights Principles and Supply Chain Standards).

Key job responsibilities
• Partner closely across all miles (First Mile, Middle Mile, Last Mile, FC and GSF), various partner functions (RME, GES, S&LP, AHS and ACS) and WWSR to implement and build scalable mechanisms and programmatic approaches to drive compliance to Amazon supply chain standards
• Define RACI among business and partner/support teams (including procurement, both GPO and non-GPO) in region for social responsibility-related work (audits, remediation, government engagement, vendor engagement, contracts, onboarding, accountability)
• Define mechanisms and standard approaches across business functions to drive compliance to Amazon's Supply Chain Standards
• Own coordination and tracking with business, procurement, and partner teams for managing remediation activities in your region, including creation and maintenance of dashboards and other reporting tools for sharing progress toward remediation of risks
• Coordinate with in-business Social Responsibility PMs across other Ops regions to provide content and data for QBRs/other reporting mechanisms
• Partner with business teams to implement and deploy social responsibility standards across the business
• Participate in meetings related to compliance with Amazon supply chain standards to make connections and drive visibility across the business functions where similar work is occurring (to drive efficiencies where possible)
• Partner with WWSR SMEs to work social responsibility and human rights training into Ops leadership onboarding (Leadership eXperience or for Rest of World "ECLx"; GM Academy, L8x, Pathways, M2LA, LEW)
• Define BU-level goals related to social responsibility (vendor compliance, improved performance over time, Amazon process/policy/strategy adjustments as needed to align with Amazon principles of social responsibility and responsible sourcing)

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

BASIC QUALIFICATIONS

- • Bachelor's Degree in business, engineering, supply chain, transportation, logistics, or other quantitative discipline from an accredited university
- • Relevant cross functional experience, especially procurement, social responsibility, supply chain risk, planning, project management or customer/supplier management
- • Relevant experience in management, consulting, project management
- • Relevant experience in cross-functional and international project management, handling complex change initiatives
- • Relevant experience working with a variety of internal stakeholders, often with competing priorities
- • Experience using data and metrics to drive improvements
- • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- • Master's degree
- • Passion for Amazon and commitment to delighting customers
- • Excellent written and verbal communication
- • Strong business acumen, including strong problem solving and analytical skills and self-initiative
- • Ability to identify and resolve issues independently- solid sense of accountability and sound personal judgment
- • The ability to manage multiple priorities simultaneously - orientated on results.
- • Proven ability to cultivate strong partnerships, interface, communicate and influence at all levels of the organization

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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