Summit House Restaurant Manager

JOB SUMMARY 

As a valued Manager at Crystal Mountain, you will motivate, support, and mentor staff, while providing an excellent guest experience. As an experienced leader, we will look to you to find new and better ways of developing a dynamic and successful team while optimizing restaurant's operational and business performance. You will utilize your organization, communication and multitasking skills to quickly address concerns and implement lasting solutions while upholding our high standards for superior guest satisfaction.   

ESSENTIAL DUTIES 

• Manage and oversee front of house operations. 

• Help achieve restaurant operational objectives. 

• Plan and develop staff incentive programs. 

• Assist in the planning of marketing strategies. 

• Respond to customer concerns and questions. 

• Control costs and minimize waste while ensuring high quality of preparation and service. 

• Nurture a positive working environment. 

• Maintain a safe, healthy, and secure working environment.  

• Help oversee stock levels and order supplies when needed.

• Coordinate communication between from of the house and back of the house. 

• Prepares staff schedules.

• Approves and edits timecards and enters tips daily.

• Conduct daily pre-shift meetings. 

• Gathers guest feedback and recommends and implements improvements.

• Assist in administering training programs. 

• Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand. 

• Conducts and oversees end of month inventory.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS 

• 2+ years’ experience in a restaurant management role in the hospitality industry 

• POS experience required 

• Positive attitude and excellent communication skills 

• Must have Washington MAST Card 

• Must have Washington Food Handler Card 

 PHYSICAL DEMANDS AND WORKING CONDITIONS 

• This position is required to work evenings, weekends and holidays while in operation. 

• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. 

• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. 

• Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.