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Company:	Four Seasons Hotels and Resorts
Industry:	Food / Beverage / Wine Hotel / Resort / Lodging
Job Type:	Full Time
Country:	Mauritius
State/Province:	Any
City:	Mauritius
Post Date:	03/18/2024 09:37 AM
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool - just like the home for the Resort's resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day's adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center. Purpose The Kitchen Coordinator assists the Executive Chef by supporting in all administrative tasks & objectives related to the department. In collaboration with the hotel health & safety officer, he/she adheres to local regulations concerning health, safety, and other Four Seasons compliance requirements as brand standards. KEY DUTIES AND RESPONSIBILITIES Please note that this is not an exhaustive list of everything that needs to be done. Employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: Planning and Organizing: Administration Implement the hotel and department regulations, policies and procedures including but not limited to: House Rules and Regulation Health and Safety Grooming Quality Hygiene and Cleanliness Assist in the planning of menus and recipes development with their implementation into our Birchstreet system. Monitor food and operating costs controls. Ensure that appropriate records are prepared correctly, In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known. Attend and participate in daily briefings and other meetings as scheduled Attend and participate in training sessions as scheduled. Ensure that weekly meetings are well planned and results-orientated. Co-ordinate special projects as required Perform any other duties which may be assigned by the management from time to time .. Health, Hygiene & Safety Ensure food safety implementation in all outlets. Establish and promote a food safety culture with all related departments. Maintain the highest standards of Food Hygiene, and adherence with all Health and Safety standards. Report and take appropriate action to correct any health or safety hazard. Ensure that operating and kitchen equipment is maintained to a good standard with minimum breakage. Ensure the sanitation standards for kitchen are being met, deadlines on all projects are met. Liaise with Engineering regarding maintenance and repairs of equipment Check and ensure the proper storage of raw and processed food items including the condition of food in freezers. Instruct staff on all emergency measures in case of accident and have a first aid kit available and stocked in the kitchens, in collaboration with hotel's clinic Ensure all work areas in the kitchen are kept tidy and clean Regularly communicate with the Executive Chef regarding culinary matters. Keep records of all the Temperature records and filing Keep all HACCP files and follow-up if HACCP procedures are being followed. Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security Ensure that employees have a complete understanding of and adhere to employee rules and regulations. Overall service Perform Brand's Services behaviours in daily operation towards the guests Ensure consistency service within the department Direct and coordinate the daily activities of all the hotel's kitchens. Sharing guest feedback to the team Manage all requests made by guests, or special request from guest Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information Develop a positive working relationship with all employees to facilitate a team-oriented atmosphere. Ensure that the company's standards are maintained in all areas. Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members. Support and facilitate staff participation in local, national and international competitions. Support & develop our ESG program, on Environment & Substainibility Governance. Please note that this is not an exhaustive list of everything that needs to be done .. HOW YOU CAN SUCCEED IN THIS ROLE Working with Others: They always try to anticipate and exceed the needs of customers and colleagues They use their own initiative and good judgement to solve problems in a calm and efficient way They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team They act with personal professionalism and integrity at all times Taking Responsibility: They always conduct business honestly and fairly. They keep sensitive information confidential. They can prioritise their workload effectively and be organised and structured at work They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision. They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy. Delivering Results: They are committed to meeting and exceeding all performance standards They constantly look to develop their own professional skills and abilities They perform job tasks in line with established policies and procedures •They always try to provide a top-quality experience to all our guests. Compliance Policies Grooming Policy Confidentiality Agreement Policy Against Harassment Electronic Systems Policy Code of Business Conduct and Ethics Employee Handbook Acknowledgement Form

Kitchen Coordinator

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