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Show me jobs like this one| Company: | Federal Express, Inc. |
| Industry: |
IT / Software Development
Transportation / Freight |
| Job Type: | Full Time |
| Country: | India |
| State/Province: | Any |
| City: | Hyderabad |
| Post Date: | 02/18/2024 06:28 PM |
|
General Summary The Network Engineering Specialist performs one or more of the following activities: configuration management, system administration, security administration, network administration, development system implementation, production system implementation. Responds to issues related to environment, hardware, system, and/or software and implements resolution across technology areas. May support activities related to change management, outage management, and project management as well. Primary Responsibilities Support datacenter and customer remote sites Apply technical skill set and logical problem-solving skills to reduce impact of incidents and expedite resolution Monitor System alerts and provide support Utilize technical skill set to accurately diagnose and communicate issues and updates to users, management and technical staff Work with other IT silos in an effort to resolve incidents as well as identify root cause. Address non-critical incidents in a timely manner as defined within the priority definitions Display understanding of the topology, design and function of FSC networks Ability to provide level II-III support Assists in projects as needed Monitor our incident management system (PDSM/Service-Now) and provide 2nd/3rd tier support Identify recurring incidents and open/work problem tickets Monitor/ work within Change Management system to support Change Requests (PDSM/Service-Now) Adhere to policies and procedures as defined by the Change Management process Ability to clearly communicate changes, scope and impact This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Education/Experience Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field and 4 years of relevant experience. Experience in the networking sector with emphasis relating to the operational support of data networks, switching, routing, firewalls. Work within Microsoft Visio to create, read and understand network topologies. CCENT, CCT, CCDA, CCNA, CCDP, CCNP preferred but not required. Knowledge of carrier-based services such as T1, DS3, Metro-Ethernet, MPLS, VPN, Fiber, QoS Understanding of network protocols, including BGP, OSPF, EIGRP Understanding of network technologies, including Layer 2/Layer 3 switching and routing. Cisco Switching/Routing (Cisco Nexus 2K, 7K, 9K, Cisco Catalyst 2960G, 2960X, 3650, 3650X, 3750, 3750X, 3850) Fortinet firewalls (80C/81E, 90D, 100D/101E, 300C/300D, etc.) Network monitoring tools (Solarwinds, GFI, etc.) Wireshark or similar packet sniffing tools Proficient with MS Windows and Office (Word, Excel, SharePoint, Visio) Additional Skills (considered a plus): * F5 LTM/GTM Load Balancers * Checkpoint Firewalls * Motorola or Cisco Wireless, especially command line operations * Riverbed Steelhead appliances Additional Information Posting Date: 2024-02-18 FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! | |