The Lodging Revenue Manager is responsible for identifying and maximizing revenue opportunities for Taos Ski Valley Inc.'s lodging and property management divisions.
Job Overview:
- Evaluate and adjust pricing and inventory for The Blake properties across internal and external sales channels to achieve key performance indicators (occupancy, ADR, and RevPAR).
- Assist with the preparation of the annual budget for The Blake, Blake Residences, and Blake Penthouses rental management program.
- Develops and leads a weekly lodging and property management revenue meeting.
- Communicates rate and space availability to the Group Sales team.
- Partners with the Group Sales team on contracted, group and negotiated transient revenue generation, and ensures alignment with overall pricing and promotional activity.
- Oversee room tape chart management to ensure inventory is assigned in a manner that maximizes availability and length of stay.
- Coordinate and build lodging packages in Inntopia and Springer-Miller Systems (SMS).
- Works closely with the Director of Lodging and VP of Hospitality to ensure strategic alignment when creating rates.
- Assist with implementing seasonal strategic pricing, including rate loading, package, and promotion building.
- Reviews managed units' occupancy and reservations on the books to ensure revenue parity between individual owners.
- Schedule and analyze market pricing reports to determine pricing opportunities and competitive set compression.
- Monitor hotel website, OTA's and GDS channels for rate quoting restrictions and selling approach accuracy.
- Works closely with the Central Reservations team to ensure a seamless reservations experience for guests.
- Assists Mountain Revenue Manager with reporting needs.
- Attend meetings/trainings and/or perform other duties as requested by management.
- Reliable attendance on all scheduled workdays
Personal Skills:
- Working knowledge of Microsoft Office with a prerequisite in Excel formulating and reporting preferred.
- Capable of creating word documents working charts and spreadsheets to clearly convey information and ideas.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Use critical thinking skills to investigate changes in demand pace production and channel/source contribution to anticipate a response and ensure communication of critical information.
- Excellent presentation, written, and verbal communication to clearly convey information and ideas.
- Strong organizational management and ability to handle multiple responsibilities at any given time.
- Approach all encounters with owners, guests, and associates in a friendly, service-oriented manner.
- Strong personal character and commitment to Taos Ski Valley, Inc.'s Vision, Purpose, and Values.
- Ability to gracefully and humbly accept criticism and opportunities for growth.
- Ability to stay positive, focused, and constructive when faced with setbacks and challenges while working in an ever-changing environment.
Qualifications/Knowledge:
- Educational requirements include: High School diploma or equivalent is required; College degree preferred
- Preferred Software experience includes Springer-Miller Systems, Inntopia, IVvy, and SynXis .
- Previous experience within the travel or ski industry preferred.
- Excellent understanding of revenue/yield management concepts.
- The ideal candidate will have strong analytical and communication skills, attention to detail, and be pro-active in reaching goals.
- Ability to work a flexible schedule including weekends, holidays, and evenings.
Work Environment:
Must be able to stand or sit for long periods of time. Must be able to work over the phone or on a computer for extended periods of time. Taos Ski Valley, Inc. is often a fast-paced work environment, especially during Holiday and Peak days. TSVI is located in a high-altitude alpine environment. Position may require travel on uneven, snow-packed, or icy terrain and may be exposed to wet, cold, and/or humid conditions. Must be able to work in close quarters and with other staff.
Physical Demands of Position Include:
Occasionally might have to lift or move office items up to 10lbs. 5% of time may be spent walking, occasionally outdoors or on snow/ice, to meetings or other departments, 5% of time may be spent reaching for items and 90% of time will be spent sitting working with the computer or on the phone either talking or listening.
Background Check:
Positions dealing with children, of safety-sensitive and/or confidential nature, require driving or positions that handle cash may require a background check and MVR check. Employment is contingent upon a favorable background check and MVR check.
- Is a Background Check required for this position: Yes
- Is an MVR required for this position: No
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