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Employer:  Pandora
Industry:  Cool Jobs
Internet / E-Commerce
IT / Software Development
Country:  United States
State/Province:  California
City:  Oakland
09/14/2018 09:02 AM

At Pandora, we're a unique collection of engineers, musicians, designers, marketers, and world-class sellers with a common goal: to enrich lives by delivering effortless personalized music enjoyment and discovery. People-the listeners, the creators, and our employees-are at the center of our mission and everything we do. Actually, employees at Pandora are a lot like the service itself: bright, eclectic, and innovative. Collaboration is the foundation of our work, and we're looking for self-motivated and passionate individuals to join us. Be a part of the engine that creates the soundtrack to life. Discover your future at Pandora!

Pandora is seeking a Manager for the Catalog and Creator Services team to optimally bring the great content of creators into the Pandora Catalog. You will lead a team to support the broader creator ecosystem in creating, managing, and promoting their content through the Artist Marketing Platform (AMP). You will drive an immediate and meaningful impact by connecting Pandora's 70+ million monthly listeners to the diverse and unique content of our creators including artists, songwriters, curators, podcasters, brands, managers, and labels of all sizes.

Responsibilities:
  • Drive the strategy and operations of the team to ensure the Pandora Catalog has comprehensive coverage and provides a high quality listener experience
  • Define and measure catalog health KPIs that optimize on fulfilling listener demand and driving usage of self-serve capabilities to create content on Pandora
  • Ensure creators' content needs are being met including questions on the status of their content, resolving any metadata issues, and assisting in their usage of Creator tools
  • Select, onboard, and assist creators in creating programs that engage listeners
  • Instill a 'Never Say No' approach to serving the specific needs of the broader creator ecosystem including artists, curators, podcasters, managers, publishers, agencies, and labels of all sizes

Requirements:
  • 10+ years of management experience specifically in the music industry or working within the broader creative ecosystem
  • A self-starter with a proven track record of leading teams and achieving both top down and bottoms up objectives
  • Excel at clearly articulating the vision and goals, while providing the rationale supported by data or insights
  • Experience managing and leading with KPIs: devising a learning plan with key metrics and instrumenting the operational plan to ensure ongoing growth
  • Ability to pitch yourself and Pandora's offerings to Creators at any level from super-star artist or podcaster to emerging musician to a local college DJ hosting a Pandora program
  • Excellent written and oral business communication skills; high-attention to detail and experience drafting clear, concise operational documentation
  • Demonstrated ability to drive a strategy and operational plan through the lifecycle from insights driven research, to ideation and alignment, to measuring and iterating
  • Experience working closely with cross-functional partners to drive success of major campaigns or initiatives




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