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Job summary:
American Golf Corporation has an exceptional opportunity for you to join the leader in golf course management. American Golf manages over 90 golf courses nationwide, employs more than 7,000 co-workers, and is the industry leader in growth and operations. We are currently seeking a Catering Sales Manager for Summitpointe Golf Course in Milpitas, CA. This position is primarily responsible for Maximize catering revenue and attaining or exceeding the annual budget revenue goals and booking goals for catering.
Essential Duties and Responsibilities:
• Under the direction of management, increase catering revenue by following Sales Standards, including: executing outbound sales call requirements to drive awareness, creating and implementing lead generation strategies; identifying and pursuing target markets by monitoring club and community demographics; utilizing contact database daily to build and maintain prospects, track leads and accurately report all sales metrics; networking with guests and the community to maximize leads and referrals; maintaining relationships with previous event hosts; synergize with fellow sales team members and maximize customer potential
• Manage event administrative requirements and logistics by developing and adhering to Sage (CRM) contracts/confirmation agreements; communicating requirements in advance to appropriate departments or outside vendors and following up to ensure that corporate standards of quality and service are met; maintaining a close working relationship with event host; meeting and greeting organizer at event (if applicable); following up with event hosts to ensure satisfaction and maximize referrals
• Maintain communication with management by participating in the Weekly Sales Meeting and providing weekly and monthly status reports including PACE, Activity Reports, Task List, Pipeline and others as requested by management through Sage
Execute the club-specific marketing plan approved by Corporate Marketing Department, including hosting two (2) prospecting events per calendar year, one of which must be an open house.
Additional Responsibilities:
• Promote club event bookings to the local community by attending member functions, monthly Chamber of Commerce meetings, trade association meetings and trade shows
• Ensure smooth execution of events by collaborating with appropriate department heads
• Maintain communication with peers by attending weekly department head and sales meetings
Minimum Qualifications and Skill Requirements:
• 4-year college degree preferred and 2 years of related experience in sales preferably in golf/hospitality/service industry, or equivalent combination of education and experience
• Strong sales skills required
• Knowledge of golf preferred
• Sales training preferred
• Proficient in computer software including Microsoft Word, Excel and CRM
• Solid time management, organization and prioritization skills; ability to work independently
• Excellent customer service orientation and focus on customer satisfaction required
• Strong leadership and people skills, plus the ability to build and foster a team environment desired
• Valid driver’s license required
Job benefits:
• Paid Vacation and Holidays
• Merchandise Discounts
• Meal and Beverage Discounts
• Health Care and Welfare Benefits such as Life Insurance, Medical Plans, Dental Plans, Flexible Spending Accounts, Employee Assistance Plans
• Golf and Tennis Privileges
• 401(k) Savings Plan
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