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Job summary:
Serves guests in the bar and dining areas by effectively managing all aspects of bar operation.
Essential Duties and Responsibilities:
• Provide excellent customer service when greeting guests in a cheerful and helpful manner; offering daily drink and menu specials; taking beverage orders from customers and servers; mixing various alcoholic and non-alcoholic drinks following standard company recipes; serving wine, beer and mixed drinks to bar and/or dining room patrons, upselling where appropriate; taking orders for food served at bar, transmit to kitchen and deliver to customer ensuring proper presentation and quality standards are met; bussing tables in bar area and suggesting further sales to customers; calculating and presenting bill and collect payment for each order
• Maintain bar efficiency and continuity of service by stocking napkins, silverware and condiments; preparing garnish trays for drinks; replacing beer kegs and soda bags/canisters as necessary; keeping bar area clean; arranging bottles, glasses and merchandise drinks in an attractive display; checking inventory levels and restocking supplies on shelves, refrigerators and storage area, refill ice bins to ensure sufficient supply throughout the day; operate stereo and television in the bar area for customer entertainment; inform manager of supply shortages or special customer requests
• Manage bar operations by recording every transaction in the register at the time of sale; following sanitation procedures; ensuring that stock is appropriate to promotions and events taking place; minimizing waste by using inventory efficiently; verifying amount in cash drawer and balancing drawer against receipts; close bar by locking bar area and storing liquor in a secure cabinet
• Protect the organization, members and guests by adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
Additional Responsibilities:
• Follow all company policies and procedures regarding attendance, timekeeping, dress code and safety
• Provide feedback to supervisor regarding customer comments and special requests
• Assist other areas of food and beverage service as needed
• Update display board with items available and special promotions
• Order liquor, beverages and supplies as needed and approved by management
• Set up portable bar for indoor or outdoor sales, manage cash box and/or tally sheet, clean and store portable bar after use
• May prepare snacks such as popcorn
• May receive deliveries
• May tend bar at banquets and catered events
• May be required to train and/or oversee the work of co-workers
Minimum Qualifications and Skill Requirements:
• High school diploma required (Specialty/Technical training preferred) and 1 year of related experience or equivalent combination of education and experience
• T.A.B.C. certification required
• Graduate of bartending school preferred
• Must be of legal age or sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Knowledge of ingredients for various mixed drinks, knowledge of food, wine and service etiquette
• Ability to communicate effectively with members, guests, co-workers and management
• Strong interpersonal and customer skills
• Ability to diffuse potential conflicts
• Must be able to work a flexible schedule, perform multiple tasks and prioritize while exercising patience
• Experience handling cash and credit card transactions
• Basic math skills, ability to use calculator and cash register or point of sale system
• Ability to use the following equipment: blender, coffee maker, sharp knives, ice machine, refrigerator, dish washer, etc.
Job benefits:
• Golf and Tennis Privileges
• Meal and Beverage Discounts
• Merchandise Discounts
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