OAUG Manager Of Membership Sales

The manager of sales for the Oracle applications users group (OAUG) will be responsible for acquiring new user members for the organization. The responsibilities of the position are global and the manager of sales will be responsible for mainting a prospect, member, and alliance partners database. Additionally he/she will be responsible for developing and implementing member acquisition campaigns.

PRINCIPAL DUTIES AND RESPONSIBILITIES/KNOWLEDGE
Customer Service:

• Provide excellent customer service to existing, prospective and new members
• Customer service focused through handling all telephone calls, emails and requests and oversight of any call center activities
• Quick response to all communications within at least 24 hour turnaround time

Sales:

• The role of this position is to procure User Members for the organization
• Inside and outside sales are required
• Development of email and print campaigns to procure members
• Development and implementation of localization benefit and value of membership with our alliance partners worldwide
• Exploit every indirect and direct sales channel available to procure User Members for the organization. This will include business development partnership development
• Maintain subject matter expertise on OAUG membership as a product.
• Conduct outside sales at conferences, connection points, and other gatherings of qualified non-members.
• Maintain a log of common member questions and concerns, and develop and refine the member value proposition for various potential member segments.

Database Management:

• Data entry and management of the OAUG member and prospective member database
• Update the registration system weekly to ensure accuracy of database.
• Perform data mining and utilization of data and develop system for tracking prospective, members interest and needs
• Perform database quality management to ensure that company names and other datafields are consistent

Reporting:

• Follow department procedures related to reporting guidelines
• Provide weekly updates on campaign development, tracking and progress
• Work closely with accounting on membership revenue and expense management and reconciliation

Other duties as assigned.

MINIMUM REQUIREMENTS:

• Bachelor’s Degree in related discipline
• Ability to work both independently and as a team player
• Inspire confidence and positively influence the behavior, actions, and thoughts of others.
• Flexible, adjusts quickly, and reacts positively to change.
• Organizes work and develops strategies to which produce results
• Strong written and verbal communication and interpersonal skills.
• Strong follow-up, organizing and time management skills.
• Proficiency in Outlook, MS WORD and EXCEL required along with ability to learn new software quickly

ESSENTIAL PHYSICAL FUNCTIONS:

• Ability to travel at least 20%
• Ability to lift up to 35bs
• Ability to sit for extended periods of time
• Vision and hearing (or corrected) to normal range