Assistant Lead Keeper, Herpetology (The Chicago Zoological Society)

Under direction of area managers the Assistant Lead Keeper Herpetology contributes to the success of the Chicago Zoological Society by

• Providing experienced care for animals
• Performing related work of maintaining buildings, grounds, and interpretives in the Reptiles/Freshwater Aquatics Workgroup.
• Informing, assisting, and directing guests as necessary.
• Performing a wide variety of departmental supervisory activities including,

1. Supervising and instructing Keepers in assigned area.
2. Relieving other Lead Keepers as directed.

• Performing all routine and new duties with minimal direction.

Requirements:
Bachelor's degree in relevant biological field or equivalent combination of training and/or experience required. Minimum four years Keeper experience or equivalent required, with one of the four years at Brookfield Zoo preferred. Must possess a track record of exemplary performance as Senior Keeper or equivalent experience. A minimum of two years of experience working with reptiles and amphibians in a captive setting is preferred. Experience building and maintaining small aquatic systems also preferred. Detailed and current knowledge of natural history, principles of animal behavior and husbandry required. Must be able to work with live animals safely. Basic knowledge of the management of captive populations including related AZA conservation programs. Incumbent must demonstrate the ability to develop proficiency in perceiving and acting upon relevant changes in animal behaviors and conditions.

Strong supervisory skills. Demonstrated ability to promote good morale and productivity in the workplace. Proven ability to train and direct the work of interns, seasonal and full-time keeper staff. Demonstrated ability to effectively mediate routine personnel issues and conflicts between staff. Ability to serve in a leadership role in directing the management and operations within assigned area. Ability to ensure short-term goals are developed and achieved. Solicit input on improving operations and animal management procedures. Demonstrated capacity to guide the professional development of co-workers. Must be able to maintain confidentiality with regard to personnel and other privileged matters. Ability to work with minimal supervision.

Good communication and interpersonal skills. The ability to interact in a courteous and professional manner. Ability to maintain good working relationships with staff at all levels, internal and external to Animal Programs. Communicate effectively and promptly with co-workers, managers, and guests following appropriate communication channels.

Must be capable of dealing with emergencies calmly and efficiently. Good decision-making skills. Ability to integrate and apply knowledge and prior experiences to affect or implement changes and make sound independent judgments where appropriate.

Incumbent must demonstrate the ability, or the ability to develop a proficiency, to perform assigned routines and specialized procedures as directed. Must possess a proven record of consistently and accurately performing job duties. Proficiency in learning and integrating information, knowledge, and direction quickly, and completing tasks as needed. Incumbent must possess or acquire knowledge of the Chicago Zoological Society, its mission statement, policies and procedures, and incorporate into daily job responsibilities.

Good problem-solving skills. The ability to identify problems and utilize appropriate information to develop solutions. Track record of demonstrating initiative in analyzing and solving problems, and recommending ideas and viable suggestions to improve operations. Demonstrated record of making recommendations and suggestions that are well thought-out and researched.

Must represent the Society in a professional manner at all times. Good time management skills. Must demonstrate flexibility, creativity, and responsibility in use of time. Basic knowledge of the Chicago Zoological Society’s conservation programs, or the ability and willingness to learn programs, as they apply to assigned areas. Must be reliable.

Valid driver’s license required. Illinois residents must possess a valid Illinois license within 90 days of hire. Valid out-of-state license required for out-of-state residents. Experience and/or ability to work and interact effectively with a diverse, multicultural audience. Multi-lingual ability and Spanish fluency a plus.