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Employer:  Aspen Skiing Company
Industry:  Cool Jobs
Hotel / Resort / Lodging
Ski / Winter Sports
Job Type:  Full Time
Country:  United States
State/Province:  Colorado
City:  Aspen
11/09/2017 07:01 PM
Who We Are
We are a unique company whose mission statement is to Live Passionately, Awaken the Spirit, Elevate Community, and Honor Place. What distinguishes us from others is that the employees of our company are encouraged to bring this mission to life both personally and professionally in a way that is unique to them. Whether it is taking a ski run at lunch, volunteering for a cause close to your heart, or hiking a trail at sunrise, we know our employees are our best ambassadors and greatest investment.

Position Summary
Seasonal 7 months: Manage and maintain an enthusiastic and professional work environment for The Treehouse operations to include overseeing maintenance of the Treehouse, Ski School rentals, Magic carpet operations, guest registration, and facility usage.

Essential Job Functions
• Responsible for Rental Operations maintaining a finely tuned rental fleet, guaranteeing that all sizes of rental equipment are available and that guest.
• Responsible for re-ordering rental and/or retail product from the warehouse, obtaining product from other Rental Retail stores as needed and finding and obtaining substitute product as necessary
• Assist 4 Mountain Sports with annual ski buy for the Hideout & Treehouse Rental operations
• Provides a positive, safe and productive work environment for employees; maintains a fun, safe, energetic rental experience for our guests and rental groups
• Must be proficient with all levels of the rental computer system and ski teching
• Responsible for the correct processing of potential liability issues: documentation, equipment testing, follow-up with legal department, etc.
• Work with all Ski School personal to ensure that each parent, child and internal guest are set up in the proper equipment and that they have a positive guest experience
• Responsible for the operations of the Ski School 6 & Under Magic Carpet
• Be the Snowmass SKi School point person for maintaining a safe Magic Carpet operations for Ski School lift service
• Responsible for compliance with mountain safety practices to minimize workers comp exposure
• Work with Ski School team to ensure that the beginners' areas are properly set up and torn down on a daily basis
• Responsible for compliance with with Tramway Safety Board and OSHA regulations; this includes all signage and licensing, normal and evacuation procedures, opening, operating, and closing procedures
• During hours of operation responsible for overall appearance of the Treehouse, not limited to cleanliness, trash removed, snow removals on walkways, ensure the building is fully stocked and operational for guests and staff
• Coordinate with other program management to successfully carry out the following: hiring, training, and scheduling of staff, staff reviews, timely feedback, leadership and coaching
• Be the point person for Facility Management with cleaning and maintenance of the Treehouse
• Look for ways to improve overall guest satisfaction for areas in charge of overseeing

Knowledge, Skills & Abilities
• Fluent English required; bi-lingual language skills (English/Spanish) a plus
• Must be energetic, outgoing and personable with proven customer service skills
• Strong communication, leadership and motivational skills
• Must possess the ability to make quick, critical decisions based on customer service, policy and procedures, and product knowledge
• Strong knowledge of products and trends within the winter sports industry
• Ability to "step out of the box" and find creative ways to meet customer needs and desires while maintaining the integrity and financial success of the store
• Ability to work flexible hours in a 7 day per week operation
• Manage a team of up to 50 people

Education, Experience, Certificates & Licenses
• 3-5 years of Rental experience required
• Must be certified or able to become certified in ski binding torque testing and DIN settings
• Advanced knowledge of ski and snowboard products required
• Experience in recreation or winter sports industry preferred
• Must have highly proficient computer skills; experience in RTP, Counterpoint and/or Kronos preferred
• 3-5 years Supervisory experience required
• College Degree preferred
• Must enjoy spending time with kids

Working Environment
• 75 % of time spent inside
• 0-25 % of time spent outside (level/uneven terrain)
• 0-25 % of time spent sitting
• 80-100 % of time spent standing
• 20 % of time bending/twisting
• 20 % of time spent squatting/pivoting
• 20 % of time spent crawling/kneeling

Lifting Requirements
• Must be able to lift up to 50 pounds
• Must be able to push/pull 50 pounds

Ski/Snowboard Requirements (beginner, intermediate, advanced & expert)
• Skiing Required -No
• Snowboarding Required -No
• Skiing/Snowboarding Level Required - N/A

A physical assessment is required for this position

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