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Employer:  Caesars Entertainment
Industry:  Food / Beverage / Wine
Restaurant / Food Service
Job Type:  Part Time
Country:  United States
State/Province:  Nevada
City:  Reno
05/19/2017 12:32 PM
Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Caesars also owns the World Series of Poker® and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment.

Job Description:
JOB SUMMARY:
Performs the service of welcoming restaurant guests, provides prompt seating.

KEY JOB FUNCTIONS :
• Greets restaurant guests in a friendly, upbeat, and positive manner using the guest's name when possible.
• Personalizes every interaction with guest including the good-byes by inviting guests back and cross-selling other outlets.
• Arranges for prompt and efficient seating of guests in order of arrival or availability of seating accommodations while recognizing all comp and casino VIP guests as a priority.
• Collaborates with the bus person staff to provide immediate seating for waiting guests and food service staff through proper seating rotation or assigned stations.
• Monitors and maintains room cleanliness, maintenance, and atmosphere in assigned area.
• Familiarizes self with all items on the menu and explains food items when necessary.
• Accepts responsibility for cash register bankroll, all cash received, charge card and complimentary receipts.
• Receives, records, and makes change for all food and beverage guest checks processed.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Completes all necessary paper work and floor plans at the beginning of each shift.
• Provides information for guests who may have questions concerning Harrah's.
EDUCATION and/or EXPERIENCE:
• Prefer previous demonstrated success working in a restaurant or in a guest contact position

This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change.

Qualifications:
QUALIFICATIONS:
• Literate and fluent in English
• Team Player with excellent communication skills, customer service skills, and a commitment to success
• Ability to have a good speaking voice when using the telephone.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
• Must be able to see, hear, speak
• Mobility skills to move quickly and easily around in a high volume restaurant
• Manual dexterity skills to include handling menus, buttons and pens/pencils
• Ability to bend, twist, kneel
• Ability to stand and walk for extended periods of time

Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

As part of Harrah's Reno's employment process, finalist candidates who are extended offers for employment will be required to complete a drug test and background check. Caesars Entertainment Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.



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