Position Description:
Essential Functions: · Administers all aspects of food preparation at outlet ensuring 100% internal/external guest satisfaction.
· Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication.
· Leads the department by creating a positive, supportive environment where talents, skills and trade practices are exchanged and operational support is provided for all Food and Beverage employees.
· Coaches and develops employees using a consistent approachable demeanor and clearly articulating expectations.
· Strives to improve and streamline departmental operations through the continuous assessment of policies and procedures, work processes and program effectiveness/value.
· Plans all daily and special event menus as directed.
· Executes and audits supplies and inventory items insuring cost controls.
· Ensures that the minimum level of labor is used to perform the required level of service without impacting service standards.
· Completes the required daily financial tools and reports.
· Ensures that all service equipment is operational and handled safely, reporting mechanical issues to appropriate team members.
· Communicates variances from established standards to Food Operations Manager.
· Helps set performance expectations and provides operational support for the supervisory team and employees.
· Enforces all appearance and uniform guidelines.
· Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items.
· Conducts periodic inspections of all assigned areas including line, preparation, pantry, clean-up and storage to and administers safety policies and procedures pertaining to the procedures.
· Recommends changes including hiring, promotion, demotion and release of personnel.
· Recommends wage and salary adjustments for personnel within established limits.
· Adheres to regulatory, departmental and company policies in an ethical manner.
· All other tasks as assigned by Food Operations Manager and Food & Beverage Director
Qualifications:
* Bachelor's Degree preferred.
* Minimum of 2 years experience in a large volume food establishment including banquets, buffets and specialty outlets preferred.
* Culinary expertise in multiple specialties is preferred.
* Must possess exemplary customer service, written/verbal communication, interpersonal and managerial skills.
* Knowledge of all phases of food administration, cost controls and administration is preferred.
· Computer skills (Micros, Excel, Word, Outlook, etc.) required.
· Must pass SuperLap
Job Demands:
· Ability to respond to common inquiries or complaints from customers and employees
· Ability to communicate one-on-one and to groups to explain policies and procedures to persuade others to accept or adopt a specific opinion or action
· Ability to effectively present information and/or a convincing argument to managers and executives
· Must be able to respond calmly and make rational decisions when handling customer needs and concerns
· Must have physical ability to walk 5+ miles during a work day
· Must be able to lift fifty (50) pounds
· Excellent written and oral communication skills
· Ability to push, pull, bend, twist, stoop, crouch, kneel, and balance when maneuvering in the work area
· Ability to stand and walk for entire shift
· Must be able to listen and respond to visual aural cues
· Must be able to tolerate areas containing varying noise, temperature levels, illuminations, vibrations, and crowds
Apply Directly to this Company
To apply for this position, apply directly through the company's website at Harrah's Employment Opportunities .
***This company prefers that all applicants come directly through their website. DO NOT apply by clicking the "Send My Profile" button above. Use the website link listed directly above to apply for this position.***